About our products
What makes Petsintentions products different?
At Petsintentions, we create natural dog products in Australia designed to support your dog’s wellbeing—physically, emotionally, and energetically. Our formulas combine botanical extracts, gentle actives, and intentional formulation, offering a luxury dog grooming experience at home while supporting skin health and coat vitality.
Are your products natural?
Yes — our range focuses on natural dog grooming products made with plant-based ingredients, including botanical waters, herbal extracts, and naturally derived preservatives. We are committed to creating eco friendly dog products that are gentle, effective, and aligned with holistic pet care.
Are your products suitable for sensitive skin?
Our products are carefully formulated for dogs with delicate skin, making them ideal if you’re looking for a sensitive skin dog shampoo in Australia or natural remedies for dog skin irritation. We always recommend a patch test before full use. Try our Itchy Skin Rescue Spray or browse the Sensitive Skin Collection
Do you use essential oils? Are they safe for dogs?
Yes — we use essential oils in very low, carefully controlled dilutions. Ingredients like lavender and chamomile are selected for their calming and skin-supporting benefits, aligning with searches like essential oils safe for dogs and natural wellness for dogs.
What does “crystal infused” mean?
Some of our products are infused with crystals such as amethyst and moonstone, traditionally associated with calm and emotional balance. These blends are especially popular for those seeking calming dog spray in Australia or natural anxiety relief for dogs. Try our Crystal infused Anxiety Relief Mist or our Crystal infused Doggie Coat Elixir.
Usage & Care
How often should I use your products?
• Shampoo & Conditioner: Every 2–4 weeks using a natural dog shampoo for sensitive skin
• Deodorant & Mists: Daily for natural dog odour control
• Balms: As needed for dry or irritated areas
• Bath Soaks: Occasionally for relaxation and holistic dog care routines
Can I use multiple products together?
Yes — our range is designed to work together as a complete dog grooming spa at home, combining cleansing, conditioning, and soothing products for a full routine. Take a look at our Dog Wellness Bundles.
How should I store the products?
Store your natural dog grooming products in a cool, dry place away from direct sunlight to maintain freshness and performance.
What is the shelf life?
Due to our use of natural preservatives, most products last 6–12 months. For best results, use within 6 months after opening.
Ingredients & Formulation
Do your products contain harsh chemicals?
No — we avoid sulfates, parabens, and synthetic fragrances. Our focus is on natural ingredients for dog grooming that support coat health and skin balance.
Are your products pH balanced for dogs?
Yes — our formulas are designed to support your dog’s natural skin barrier, making them ideal for those searching for the best shampoo for itchy dogs in Australia.
What ingredients help with itchy skin?
We use soothing ingredients like oatmeal, aloe vera, and chamomile, which are commonly searched as natural remedies for itchy dogs and oatmeal dog shampoo benefits. These help calm irritation and support healthy skin.
Why do some products vary slightly in colour or scent?
Because we use botanical ingredients, slight variations may occur between batches. This is normal and reflects the authenticity of organic dog grooming products.
Orders & Shipping
Where are you based?
Petsintentions is proudly based in Melbourne, Australia, offering Australian made dog products crafted with care and intention.
Do you ship Australia-wide?
Yes — we ship across Australia, making it easy to buy natural dog shampoo in Australia and other holistic pet care products online.
How long will my order take to arrive?
Orders are processed within 1–3 business days. Delivery times vary depending on your location.
Do you offer international shipping?
Currently, we focus on Australia-wide shipping, with plans to expand our holistic dog care products internationally in the future.
Returns & Support
Do you offer returns or exchanges?
Due to hygiene reasons, we do not accept change-of-mind returns. However, if there is an issue, please contact us and we’ll always help where possible.
What if my dog has a reaction?
While our products are designed as gentle, natural dog skin care solutions, sensitivities can vary. Discontinue use and consult your veterinarian if needed.
Our Philosophy
What is holistic dog care?
Holistic care supports the whole dog — body, mind, and emotional wellbeing. At Petsintentions, we focus on holistic dog care in Australia, combining natural ingredients with intentional formulation to support balance and vitality.
Why choose natural dog products?
Choosing natural dog products helps reduce exposure to harsh chemicals while supporting long-term skin and coat health. It’s a gentle, mindful approach to pet wellness and natural grooming.
What is a dog grooming spa at home?
A dog grooming spa at home is a calming, intentional routine using premium, botanical-based products to cleanse, soothe, and nourish your dog—bringing the experience of luxury pet care in Australia into your home.
Still Have Questions?
Looking for the best natural dog products in Australia or need help choosing the right routine?
We’re here to help — reach out anytime via our Contact page.